Refund and Returns
Last Updated: December 17th, 2025
At VOCA Wellness, we stand behind our products. If you’re not satisfied with your purchase, we offer a 30-Day Money-Back Guarantee under the conditions outlined below.
30-Day Money-Back Guarantee
If you do not feel a difference after using our product, you may request a refund within 30 days of your purchase date.
To be eligible:
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The request must be submitted within 30 days of purchase
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The product must have been purchased directly from [yourdomain.com]
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One refund per customer per product
This guarantee is intended to allow customers to try our products risk-free while preventing abuse.
How to Request a Refund
To initiate a refund request, please contact us at:
Email: contact@vocawellness.com
Include:
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Your full name
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Order number
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Reason for your refund request
Our support team will review your request and respond within 2–3 business days.
Returns (If Required)
Due to health and safety regulations, opened or used supplements do not need to be returned unless explicitly requested by our support team.
If a return is required:
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Return shipping costs are the responsibility of the customer
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Products must be returned in their original packaging
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We are not responsible for lost or damaged return shipments
Refund Processing
Once your refund request is approved:
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Refunds will be issued to the original payment method
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Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution
Shipping costs are non-refundable, unless the return is due to an error on our part.
Non-Refundable Items
The following are not eligible for refunds:
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Orders submitted after 30 days from purchase
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Products not purchased directly from our website
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Multiple refund requests from the same customer
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Orders marked as final sale or promotional giveaways
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the product and packaging
We will arrange a replacement or refund as appropriate.
Abuse of Policy
We reserve the right to deny refund requests if we detect:
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Excessive or repeated refund requests
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Suspected fraud or misuse of our guarantee
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False or misleading claims
Changes to This Policy
We may update this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
Contact Us
If you have questions regarding returns or refunds, please contact us:
Email: contact@vocawellness.com
Business Name: VOCA Wellness
Website: vocawellness.com