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Terms and Conditions

Last Updated: December 17th, 2025

Welcome to VOCA Wellness (“we,” “our,” or “us”). By accessing or using our website vocawellness.com (the “Site”), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services or purchasing our products.

If you do not agree to these Terms, you may not access the Site or use any of our services.

1. Use of Website

By using this Site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian. You agree to use this Site for lawful purposes only and not to engage in any activity that could harm the Site, our business, or other users.

2. Products & Services

We sell dietary supplements and wellness products intended for general health support.

All product descriptions, images, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Health Disclaimer (Very Important for Supplements)

The products sold on this Site are not intended to diagnose, treat, cure, or prevent any disease.

Statements on this website have not been evaluated by Health Canada or the U.S. Food and Drug Administration (FDA).

Before using any supplement, you should:

  • Consult with a qualified healthcare professional

  • Especially consult if you are pregnant, nursing, taking medication, or have a medical condition

You assume full responsibility for the use of any products purchased from this Site.

4. No Medical Advice

All content provided on this Site is for informational and educational purposes only and should not be considered medical advice.

Nothing on this Site replaces professional medical consultation, diagnosis, or treatment.

5. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Prices are listed in USD or CAD unless stated otherwise

We reserve the right to refuse or cancel orders at our discretion, including suspected fraud, errors in pricing, or inventory issues.

6. Shipping & Delivery

Shipping times provided are estimates and not guaranteed.

We are not responsible for:

  • Delays caused by shipping carriers

  • Lost or stolen packages once marked as delivered

  • Customs delays or fees for international orders

7. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

Unless otherwise stated:

  • Opened or used supplements are typically non-refundable for health and safety reasons

  • Refund eligibility is subject to approval

8. Intellectual Property

All content on this Site — including text, images, logos, graphics, and branding — is the property of VOCA Wellness and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our written permission.

9. User Conduct

You agree not to:

  • Use the Site for fraudulent purposes

  • Submit false or misleading information

  • Attempt to interfere with Site security or functionality

  • Use automated tools (bots, scrapers) without permission

10. Limitation of Liability

To the fullest extent permitted by law, VOCA Wellness shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or misuse of our products

  • Reliance on information provided on the Site

  • Inability to access the Site

Your use of this Site and products is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless VOCA Wellness, its owners, employees, and affiliates from any claims, damages, or legal fees arising from your violation of these Terms or misuse of our products or services.

12. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

Access them at your own discretion.

13. Governing Law

These Terms & Conditions are governed by the laws of Ontario Canada, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

Your continued use of the Site constitutes acceptance of any updates.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: contact@vocawellness.com
Business Name: VOCA Wellness
Website: vocawellness.com

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